Take 7 Steps to Start Building Relationships at the Moment an Email Subscriber Gives You their Email Address

Building Relationships that leads to successfull Email Marketing Source: http://www.infogroup.com/resources/blog/inbox-success-3-things-to-keep-in-mind-for-your-next-email-campaignFor Digital Marketing Managers, building your email subscription list is one of several email marketing goals within your overall digital marketing objectives, but keeping a high percentage of your email subscribers engaged with you is another subject. To increase your email subscribers engagement with you and prevent an unsubscribes, you need to start building relationships at the moment an email subscriber gives you their email address.

From the beginning of an email subscribers relationship with your brand, take these 7 steps to start building relationships:

  1. Answer “What’s in it for Me?”
  2. Tell Subscribers what Type of Content you will Send
  3. Let Subscribers know the Frequency of your Emails
  4. Reinforce their Privacy
  5. Inform them about their Welcome Email
  6. Send the Welcome Email
  7. Give Subscribers Choices at a Subscription Center

1. Answer “What’s in it for Me” – Tell them right up front how you will meet their needs if they give you their email address.  Make sure your potential email subscribers can answer the “What’s it for me?” before they give you their email address.  This will decrease the number of unsubscribes on the welcome email because they know you can fulfill their needs.

2. Tell Subscribers what Type of Content you will Send – Inform your subscribers what type of information will appear in their emails.  Will you send product updates, general information, coupons, etc? You may even want to show a thumbnail email example. If they know what to expect, you can increase your chances of them opening your emails.

3. Let Subscribers know the Frequency of your Emails – Indicate how many emails they should receive from you in a week or in a month.

4. Reinforce their Privacy – Let your subscribers become comfortable and build trust in you.  Reinforce that their information is safe with you, and you will not share their data with anyone.

5. Inform them about their Welcome Email – When subscribers first give Welcome Email Example Source:http://sendsmarter.co/13-examples-of-beautiful-welcome-emails/
you their email address tell them that they should receive a Welcome Email. This is a good time to monitor delivery of your Welcome emails.

6. Welcome Email – You should include the following:

  • Thank You
  • Remind them about what they should expect from you and when to expect it
  • Ask them to whitelist your email address
  • Link to the Subscription Center where they control their subscription

7. Give Subscribers Choices at a Subscription Center – When Example of an Email Subscriptions Center Source: http://www.campaignmonitor.com/blog/post/1804/new-feature-let-your-subscribe/subscribers are logged into your website, give them access to a Subscription Center where they can edit their information, control what emails you send them, and control how frequently they receive emails from you.

By telling email subscribers what they should expect from you, they will start to build trust with you.  By allowing them to tell you what messages you send them and how often they receive your email messages, you give them control over your interaction with them.  Through these steps, you are starting a relationship at the very beginning. By creating a relationship, you create trust and can start conversations, and then, your email subscribers can start engaging with the emails you send and engage with your brands.

Experian Marketing Services just released it’s 2013 Email Marketing Study. Of the marketers included in the study, For Customer preferences, 60% of the companies do not give their customers an option in the types of emails they receive. If you start asking your customers what type of email they want to receive from you, you can separate yourself from everyone else and be unique.

Responses to the “Can your customers select the types of emails they want to receive?” from Experian Marketing Services 2013 Email Marketing Study.

Answers to Can your customers select the types of emails they want to receive? from Experians's 2013 email marketing study Source: http://marketingland.com/study-70-brands-personalizing-emails-missing-higher-transaction-rates-revenue-73241?goback=%2Egde_41352_member_5838131257690595331

If you establish a relationship in the beginning, you can increase your chances of engagement with your email subscribers and decrease the chance of unsubscribes.

Source:

Marketo‘s The Definitive Guide to Engaging Email Marketing

Experian Marketing Services 2013 Email Marketing Study

Additional Email Marketing Information

Learn More about Digital Marketing Manager, Cindy Plough

Content Marketing Thursday: 4 Tips to Include in Your Content Marketing Strategy to Build Relationships with Your Target Audience

Content Marketing Source: http://www.seogon.com/blog/content-marketing-is-not-just-blogging-7-more-content-marketing-ideasBuilding relationships with your target audience is a top goal for a Digital Marketing Manager, and here are some content marketing strategies to put in your digital marketing toolbox in building relationships with your target audience. By implementing these content marketing strategies, it can increase your brand awareness and be highly effective in positioning your company as a thought leader in your field as well as shorten the length of the sales process.

Content marketing strategies are less formal than traditional marketing methods. So, when deploying your content marketing strategies be casual, and your target audience will be more open to the idea of building a relationship with your brands.

4 Tips to include in your content marketing strategy to build relationships with your target audience

  1. Embrace the Blog – Blogs give you the capability to talk to your target audience on a regular basis in a casual atmosphere. In addition to reaching your target audience, blogs assist your SEO efforts by increasing your search rank to drive traffic to your site.
  2. Promote through Social Media – Social media sites are one of the best ways to develop relationships with your target audience. Here, you can have two-way conversations with your current, past, and future customers, and social media allows your target audience to influence their social media communities.
  3. Drop the Sales Pitch – In the long run, content marketing strategies influence total sales, but content marketing tactics (blogs, social media, webinars, ebooks, whitepapers, mobile apps, newsletters, etc.) are not the forum to deliver sales messages. Consumers visit websites and social media sites to learn about a business’ brands and area of expertise, not to experience a hard sell. Content marketing provides the opportunity for your target audience to build trust in your brands and facilitates the relationship building process. Just be creative, informative, and engaging when communicating with your target audience, and they will place a purchase when they are ready to do so.
  4. Add Video – visuals help people connect with your brands. You-tube, Instagram and Vine are inexpensive ways to distribute your video content, so don’t be afraid of creating videos. Plus, search engines love video; therefore, as search engines tweak their algorithms, video will help you stay at the top of search engine result pages.

To help you utilize these tips you need to learn about your target audience by doing the following:

  • Listen to your Target Audience – listen to their preferences, needs, and wants
  • Understand your Target Audience – find out what is relevant to them and learn where they are on the Internet and when they are online.
  • Engage with your Target Audience – in the right time and the right place with what they want to read or hear

Try including these low-cost and effective tips into your content marketing strategy to watch your brand’s credibility and recognition increase without spending lots of money deploying traditional marketing methods.

Sources

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Learn More about Digital Marketing Manager, Cindy Plough